Available · Q2 2026 · Multan, Pakistan

Billing Lead & GoHighLevel Expert

Ata
Agha.

CRM & Payments Specialist

Three-role progression at HL Pro Tools — rising from Senior Technical Expert to Team Lead to Billing Lead through consistent high performance. HighLevel Certified Admin · Fiverr Level 1 · perfect ★ 5.0 rating.

Work with me View experience

Stack

● GoHighLevel Stripe Twilio Zapier Airtable

★ Fiverr Level 1

CRM Architect

GHL Certified

Billing Lead

★ 5.0 Fiverr Rating

★

Own It Award

HL Pro Tools · 2025

$25K recovered

Stripe disputes

$0 Revenue Recovered

$0 Refunds Saved

0 Chargeback Win Rate

0 Clients Retained

0 Agents Trained

★ 5.0 Fiverr Rating

What I deliver

Six service lines.

Production-grade billing operations and GoHighLevel builds. Owned end-to-end. Documented for your team.

Stripe Disputes

Chargeback handling, evidence packets, and dispute resolution that wins. 70% win rate, $25K recovered.

Evidence assembly + submission
Chargeback prevention triggers
Recovery + reconciliation

Refund & Retention

$40K+ saved through strategic refund handling. Cancellation reversal playbooks. 100+ clients kept.

Save-call scripts & offers
Win-back automation flows
Risk scoring & escalation

GoHighLevel Builds

SaaS Mode setups, snapshots, sub-accounts, funnels, pipelines, white-label environments — all production-ready.

Snapshot architecture
SaaS Mode + sub-account templating
White-label support

Automation & APIs

Zapier, Twilio, Stripe, AI tools — wired into your GHL environment so manual work disappears.

Webhook architecture
Multi-tool workflow design
Audit automation

AI Chatbots

Conversational AI agents for sales, support, and lead qualification — embedded in GHL with live handoff.

GPT/Claude prompt engineering
Knowledge-base RAG
Live agent escalation

Team & Operations

Trained 36 agents for a $1.5M enterprise launch. Coaching frameworks, KPIs, escalation paths.

Agent training programs
Performance review systems
KPI dashboards

Career

Professional experience.

A consistent record of promotion through performance — every role at HL Pro Tools earned, not given.

2025 — Present · Remote

🏆 Own It Award Recipient

Billing Lead

HL Pro Tools

Owns end-to-end billing operations for one of the most trusted GoHighLevel support platforms, serving thousands of agencies globally.
Achieved 70% win rate on Stripe chargeback disputes, recovering approximately $25,000 in revenue.
Saved over $40,000 through strategic refund handling — investigating cases, negotiating with clients, and resolving escalations before they became unrecoverable losses.
Retained over 100 clients from cancellations through proactive outreach, value reinforcement, and tailored retention strategies.
Designed and implemented automated auditing systems that streamlined billing reconciliation, dispute tracking, and refund workflows.
Leverages Airtable as the central data management system for billing records, dispute tracking, and reconciliation.

2024 — 2025 · Remote

Team Lead — User Support

HL Pro Tools

Led a landmark project for Mastermind Launch — personally trained 36 agents to handle 60,000 new signups for a $1.5M enterprise client.
Built and deployed a coaching-based performance review system enabling structured agent feedback and measurable skill development.
Maintained top-tier KPIs across response time, resolution rate, and client satisfaction — consistently ranking at the highest performance tier.
Coordinated cross-functional communication between support, billing, and technical teams for seamless escalation handling.

2023 — 2024 · Remote

Senior Technical Expert

HL Pro Tools

Resolved advanced GoHighLevel platform issues for agency clients and provided expert guidance on GHL setup, automation, and integrations.
Acted as a knowledge resource for junior support staff — reviewing escalated tickets and contributing to the internal knowledge base.
Handled complex technical onboarding for new agency clients, ensuring smooth setup and fast time-to-value.

2022 — Present · Remote

GoHighLevel Automation Specialist

Fiverr — Level 1 Seller · ★ 5.0 Rating

Delivers expert GHL services — SaaS setups, pipeline automation, funnel architecture, snapshots, and AI chatbot automation.
Integrates third-party platforms including Stripe, Zapier, Twilio, and AI tools into GHL environments for agencies worldwide.
Consistently delivers ahead of schedule, earning repeat business and long-term client relationships.

Credentials

HighLevel Certified Admin.

Officially certified by GoHighLevel — verifying deep platform expertise across the full GHL ecosystem.

CertificationHighLevel Certified Admin

Issued ToAta Agha

Certificate ID119701102

Date IssuedOctober 24, 2024

Issued ByGoHighLevel (HighLevel Inc.)

Direct Feedback

What clients say in the moment.

Unsolicited praise captured directly from live support chats and post-chat satisfaction surveys. Click any to view full size.

Internal Recognition

Team shoutouts.

Recognition from colleagues and leadership at HL Pro Tools — a culture of visibility and genuine appreciation.

Talha NaeemLeadership

Shoutout to Ata for leading the Billing Team by example! His growth in this role has been phenomenal to watch. He takes every case personally and handles his responsibilities with genuine heart. I'm so proud of what you've achieved so far and the team lead you've become, Ata.

Caleb KingsleyColleague

This is an overdue shoutout for Ata and all of the work he is putting in on the billing team. He really embodies the quick, kind and thorough mentality in everything he does, every single day. I just wanted to give him public recognition for that.

Graham LightnerLeadership

Ata continues to show significant growth as he heads up the billing department. I've been super impressed with his consistency and his ability to handle the most frustrated guests — without losing his joy and desire to help. This is a challenging role and he continues to take it head on.

Talha NaeemLeadership

Shoutout to Ata for leading the Billing team with strong ownership. The leadership on the billing side shows in the results. Ata and the billing team is driving impact across client communication, saving cancellations, handling refunds, and running audits with consistency.

Sarib SaleemTeam Member

Ata bhai not only guides me wherever needed but goes the extra mile making sure I understand everything. He has created a very friendly environment where we genuinely feel motivated to give our 100%. Best billing team for a reason.

Sarib SaleemTeam Member

Ata bhai has been owning the Enterprise side of the Billing Department amazingly, achieving great success with high payment recovery rates and smooth invoicing. He keeps an extremely friendly environment, makes us all feel supported and heard, and this pushes me to give my 200%.

Faiz Baqir KhanLeadership

Thanks Taha & Ata for showing up green and staying up so late, even when you're supposed to be enjoying your vacation without work — recognized publicly during the Breaking 100 program for going above and beyond on personal time.

Talha NaeemFull-Team Recognition

Rob, Ata, Adeem, Ahmed, Haris, Haadi, Sarib, Denise, Irtaza, Mughees, Ibrahim... you all are the reason things keep moving. You make the tough stuff look easy, and I couldn't ask for a better team to do this with and make a difference.

Original screenshots — click to enlarge

Expertise

Core skills & tools.

Deep, hands-on expertise across billing operations, GoHighLevel, and revenue automation.

Billing & Payments

Stripe · Disputes · Recovery

Stripe Chargeback Handling Dispute Resolution Refund Management Client Retention Revenue Protection Fraud Alerts

GoHighLevel

SaaS · Snapshots · CRM

GHL Workflows SaaS Configuration GHL Snapshots Funnel Building CRM Management Sub-Account Setup White-Label Support

Automation & Integrations

Zapier · Twilio · APIs

Zapier Twilio AI Chatbots Airtable Third-Party APIs Audit Automation

Leadership & Operations

Coaching · KPIs · Onboarding

Team Building Performance Coaching Revenue Operations Escalation Handling KPI Management Client Onboarding

GoHighLevel Stripe Twilio Zapier Airtable AI Chatbots Fiverr Level 1 SaaS Mode A2P 10DLC Snapshots Sub-Accounts Funnels GoHighLevel Stripe Twilio Zapier Airtable AI Chatbots Fiverr Level 1 SaaS Mode A2P 10DLC Snapshots Sub-Accounts Funnels

Fiverr Reviews

Client reviews.

Perfect 5.0 rating across all completed orders on Fiverr.

★★★★★

"Delivered exactly what was promised — fast, clean GoHighLevel automation setup. He understood my requirements immediately and went above and beyond. Will definitely hire again!"

— Verified Fiverr Client

★★★★★

"Outstanding work! The GHL snapshot and workflow automation Ata built for my agency saved me hours every week. He's communicative, knowledgeable, and reliable. Highly recommended."

— Verified Fiverr Client

★★★★★

"Ata is a true GoHighLevel expert. He built our entire SaaS onboarding funnel and chatbot from scratch, integrated everything perfectly, and provided a thorough walkthrough. Top-tier professional."

— Verified Fiverr Client

★★★★★

"Very professional and knowledgeable about GHL. Completed my workflow automation ahead of schedule. Communication was excellent throughout. 5 stars without hesitation!"

— Verified Fiverr Client

Contact

Let's work together.

GoHighLevel build, billing operations support, or SaaS automation — reach out and let's talk about what you're building.

Email ataagha.786@gmail.com

☎

Phone +92 335 733 8846

LinkedIn linkedin.com/in/ata-agha

Fiverr fiverr.com/ataagha · Level 1 · ★ 5.0

Available for freelance & consulting work.

Whether you need a GoHighLevel build, billing operations support, or a SaaS automation specialist — reach out and let's talk about what you're building.

Send a message

Ata
Agha.

Six service lines.